GENERAL
- We, The Silver Saga, understand that shipping charges play a very vital role in decision making of buying the product. To make the process simple and transparent, we have calculated it based on Total Ordered Price. This amount will be over and above the value of the product that you see on the website.
- Product quantity ordered less than the standard pack quantity then you might get your product in plain packaging.
- Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
- To ensure that your order reaches you in the fastest time and in good condition, we make shipments through reputed courier and transport agencies. These carriers ship the item on weekdays ( Monday-Saturday)
- We make our best efforts to ensure that each item in your order is shipped within 2-3 working days from the order date.
- If the product is not delivered in a good condition or if the packaging is tampered or damaged, you can mail us at thesilversagajewelry@gmail.com specifying your order number and pictures of the packaged product received.
- Shipment details would be provided on the email ID specified by you while placing your order on the website.
DOMESTIC
- To keep it simple a minimum charge of Rs. 150/- is applicable on all domestice shipments and there after 3% of total invoice value which ever is higher.
- Based on the order size we decide the mode of shipment which can be by air, surface & rail.
INTERNATIONAL
- We serve world wide and have multiple shipping options for variour regions.
- We have given option to choose out of mainly three shipping methods which are Air Economy, Air Express & by Sea.
- Default Shipping Charges are for standard packing of upto 5 Kgs, for oversize and heavy shipment customer will be asked to pay extra as per actual shipping charges over and above standard shipping charges.
- We use reputed international couriers which ensures that the goods are delivered on time.
- Any Import clearance charges, taxes, custom duty, etc. if applicable in the country of import will have to be borne by the buyer. We only charge shipping cost.
- For any assisstance on international shipping you can write to us at thesilversagajewelry@gmail.com